Request Payment Plan or Fee Waiver
We're here to help you manage your HOA account
Payment Assistance Options
We understand that financial circumstances can change. If you're having difficulty making your HOA assessment payments, we offer options to help you get your account current while staying in good standing with your community.
Payment Plans
Arrange installment payments to bring your account current over time
Fee Waivers
Request consideration for late fee or interest charge reductions
Requesting a Payment Plan
What is a Payment Plan?
A payment plan allows you to pay your past-due assessments in installments over an agreed-upon period, making it easier to bring your account current without a large lump-sum payment.
Eligibility Requirements
Account must have a past-due balance
Must demonstrate willingness and ability to make regular payments
Must keep current with new assessments while on payment plan
Subject to board approval per HOA governing documents
How to Request
Reach out to your property management company as soon as possible
Be prepared to discuss your current financial situation and proposed payment schedule
Complete any required payment plan agreement forms
Management or the board will review and respond to your request
Requesting a Fee Waiver
What Can Be Waived?
Fee waivers may be available for:
- •Late fees for payments received after the due date
- •Interest charges on past-due balances
- •Collection costs in certain circumstances
Valid Reasons for Fee Waiver Consideration
Payment processing delays or system errors
First-time late payment with good payment history
Documented financial hardship or emergency
Mail delivery issues or address changes
How to Request
Contact your property management company with:
- •Your account number and property address
- •Explanation of circumstances causing the late payment
- •Supporting documentation if applicable
- •Formal request for fee waiver consideration
Important Information
- •Payment plans and fee waivers are subject to approval and not guaranteed
- •Approval depends on your payment history and association policies
- •While on a payment plan, you must stay current with new assessments
- •Failure to comply with payment plan terms may result in acceleration of balance due
- •Contact management immediately if you anticipate difficulties making payments
Get in Touch
The sooner you contact us, the more options we can explore together. Our team is here to help you find a solution.
Need to make a payment right away? Learn how to pay online