Community Portal Introduction
Your complete guide to navigating the Community Portal
Your Account Dashboard
When you login to the Community Portal, you'll see your Home page with an account dashboard containing important information about your account:
Account Number
Your unique account number assigned by the management company
Property Address
Your property address within the association
Account Status
Current delinquency status of your account
Last Payment
Date and amount of your most recent payment
Current Balance Due
Your current outstanding balance (may not reflect upcoming assessments not yet due)
Note: The balance may not reflect upcoming assessments that are not yet due. For example, if you login on December 31st, January 1st assessments may not be included. Refer to your recent statement or coupon for new assessments.
Quick Actions
Pay Now
Click the "Pay Now" button to be redirected to your association's payment website
View Account Detail
Click to view detailed account history and transactions
Portal Features & Tools
Account Dashboard
View your account number, property address, status, and current balance due at a glance.
Payment Information
See your last payment date and amount, make payments online 24/7.
Violations (Vio)
Track all past and present violations related to your property.
Architectural Requests (ARC)
Submit and monitor architectural change requests for your property.
Resident Requests
Submit questions or requests directly to management and track their status.
Documents
Access governing documents, insurance policies, budgets, and financials.
Calendar & Events
Stay informed about important upcoming community events.
Important Links
Quick access to services and information for your association.
What's New Section
This section provides information and links to important documents and recent updates for your community.
Announcements Section
Stay informed with important information such as:
- •Meeting dates and times
- •Community activity dates
- •Pool opening/closing schedules
- •Upcoming assessment reminders
Documents Section
Access all important documents for your association including governing documents, insurance policies, budgets, financial statements, and more.
Calendar Section
View important upcoming events in an easy-to-read calendar format, helping you stay connected with your community.
Important Note
Portal features are customizable by your association. Some options mentioned above may vary depending on your community's specific configuration. Contact your management company for more information about available features.
