Change Portal Profile Settings
Manage your account preferences and information
Accessing Your Profile
Login to your Community Portal
Click the "Profile" button on the left side navigation
Edit General Information
Update your contact information and personal details. To make changes, click the "Edit General" button in the top right.
Note: Some information such as Unit information and Account ID cannot be edited. Contact your management company if these need to be updated.
Remember to click the "Save" button after making any changes.
Pet Information
Keep your community's pet registry up to date:
Additional Members
Create portal accounts for additional household members or authorized representatives such as:
- •Family members living in the home
- •Financial managers
- •Property managers (for rental properties)
Click "Add Additional Member" and enter their name and email. They'll receive instructions with a temporary login and password.
eStatements
Manage your electronic statement preferences by clicking the "Change eStatement Settings" link. Choose to receive statements via email, view them in the portal, or both.
My Picture
Add or update your profile picture:
Preferences
Customize your portal experience by adjusting:
Privacy Settings
Control what information is visible on the portal. You can limit personal information shown to other residents while maintaining necessary communication with management.
Change Login Credentials
Update your username and password for improved security. Make sure to use a strong password that meets the security requirements.
Security Tip: Change your password regularly and never share your login credentials.
Profile Management Tips
Keep your contact information current for important community updates
Review your notification settings to avoid missing important announcements
Update your profile picture to help neighbors recognize you
Always save your changes before navigating away from the page